Frequently Asked Questions

Welcome to our FAQ Page

General

There is far less demand for ethanol alcohol for the sanitizer industry, so we have capitalized on this availability. Ethanol can be a preferred alternative to isopropyl because it is not as harsh on the nose, and the smell seems milder than isopropyl. Both
ethanol and isopropyl alcohols are effective at concentrations between 60-90%. The CDC, FDA and AMA acknowledge both ethanol and isopropyl as effective for use in all sanitizers.  

Research studies have concluded that the effective range of isopropyl or ethanol alcohols in a sanitizer formula is between 60%-90%. Higher concentrations of alcohol, such as 91%, will evaporate on contact before they are able to destroy bacteria and
other microbes. The CDC recommends a 70% concentration to effectively collapse the proteins that make up the cell of the microbe. This specific mixture of water and alcohol allows for the alcohol to evaporate at a slower rate for it to successfully penetrate the cell wall and kill the pathogen.  

We standardize our hand sanitizers and sanitizer sprays to be 70% to 75% alcohol to fall into the range of acceptable content. The CDC and WHO recommend using sanitizers that are between 60 and 90 percent alcohol.   

The CDC suggests that you do not make your own sanitizer. This is due to the results from clinical trials showing that various bacteria and pathogens need a very specific amount of alcohol in the formulation to effectively neutralize the microbe. This small range of efficacy that must be observed when looking at the ratio of alcohol concentration, is not as easy as it seems to create. A sanitizer that actually kills the germs on the surfaces of our bodies and the structures around us, needs to have a 60-90 percent ratio of alcohol. Too much alcohol will evaporate on contact before it has a chance to destroy the pathogens.  

It is very important that you store hand sanitizers away from potential fire hazards such as ovens, furnaces, or fireplaces since hand sanitizers contain high levels of alcohol and are extremely flammable. It is also recommended that you keep them away from higher temperatures and store them in a cool, dark location to preserve the formula specific amount of alcohol that your hand sanitizer is made with. When hand sanitizers are stored improperly, it can lead to alcohol evaporation which will affect the 60-90 percent ratio set forth by the CDC.  

The short answer is no. However, alcohols like ethanol and isopropyl can evaporate over time, which alters their unique formula and may result in less efficacy. When stored properly, sanitizers do not necessarily expire, but the jury is still out on the length of time sanitizers actually remain effective. It is best to observe the expiration date that is stamped on the packaging to ensure that the products are being used appropriately.  

Legal

Yes, we are. The FDA has suspended several of their normal guidelines for the manufacturing of sanitizers, however we strive to maintain those guidelines despite the lapse in oversight. All our hand sanitizer gels and sprays are manufactured in facilities under either GMP, ISO, or OTC guidelines and are FDA registered. View our FDA NDC certificate. 

Manufacturing

Can I pick my own bottle, cap, or lid? A: Despite the rapid growth we have experienced, we are currently offering several different concepts that are in stock and ready for shipment. Your account manager will have the most current designs available to you depending on your desired quantities. However, customers who do not have specific requests regarding the type of bottle/cap and lid configuration, will generally receive their orders faster. This depends on the specifics of your desired concept and whether the packaging materials need to be outsourced or manufactured. We have one of the largest selections of hand sanitizer and surface/body sprays in the country, ready to be delivered, therefore catering to customized bottles or other packaging requests may incur a longer lead time. 

Pricing

We have partnered with several facilities to offer the lowest prices in bulk/wholesale sanitizers, whether they are hand or surface concepts. Our leveraging has brought us this capability and while we cannot predict the coming trends for sanitizers, it appears the demand will not decrease this fiscal year. Pricing will vary depending on the type of products you select, the quantity desired, shipping requirements for your state or country and any potential customizations you wish to utilize. To receive more information or quotes, please reach out to one of our representatives to start your account.   

Shipping

We work with all major carriers and work with USPS, FedEx, DHL and UPS on a regular basis. Shipping costs will depend on the carrier you desire, weight and size of your order, expedited or non-expedited requests and the distance between our warehouse and your desired location. Keep in mind that all sanitizers are formulated with high levels of alcohol and are considered by carriers to be hazardous due to the flammable nature of alcohol. Generally, this results in higher shipping costs due to the extra precaution that is needed during transport.  

Yes. Depending on the desired quantities, there can be very specific requirements for shipments of alcohol-based sanitizers, however, we are happy to work with you and your carrier to determine the acceptable method of shipping to your country. It is
preferred that you initiate the dialogue with your desired carrier to navigate customs and other port of entry requirements so that we can coordinate an uncomplicated delivery plan.